Bloomingdale’s, the storied retailer, knew what it was doing in 1898 when it installed the first escalators in a department store. The new technology became a source of curiosity, attracting customers, and also opening up much needed space on multiple floors Read more…
Retailers are now getting ready for the transition to spring and the clearance racks are full of last season’s goods. A surfeit of goods marked for clearance even after repeated price reductions during the season is a sign of mismatch Read more…
The lacklustre holiday season did not stop Macy’s, America’s largest department store chain, as it continues to grow. Macy’s scale and geographical presence allows it to build a successful e-commerce business while reducing inventory and payroll costs. On the other Read more…
I recently attended the Luxury Education Foundation’s Luxury Round Table – a series of conversations where luxury professionals speak to students from Columbia Business School and Parsons the School of Design. The panelists were owners and chief executives of luxury Read more…